Cognitive and Affective Factors that Influence the Purchase Intention of Live Consumers

Authors

  • Sindi Puji Santoso Universitas Swadaya Gunung Jati
  • Nadila Tri Natasya Universitas Swadaya Gunung Jati
  • Siska Ernawati Fatimah Universitas Swadaya Gunung Jati

DOI:

https://doi.org/10.32815/jibeka.v19i2.2369

Keywords:

Purchase Intention, affective, Cognitive

Abstract

Currently, most people like online shopping on various marketplace platforms. One of the platforms for online shopping through live shopping has its own uniqueness in the eyes of consumers who shop online. This study aims to analyze the purchase intention of live shopping for people in the city of Cirebon as seen from affective and cognitive. This study uses a quantitative approach and collects data through a questionnaire. This study has a population of people in the city of Cirebon aged 15-29 years, using the Slovin formula, and getting the number of respondents as many as 400. The data analysis method used is Structural Equation Modeling- Patrial Least Square (SEM-PLS). The research findings indicate that cognitive and affective linkages have a significant impact on purchase intention. This shows that both variables affect consumer purchase intention in Cirebon City. However, this purchase intention is more driven by effective where someone who is interested in buying through live shopping is dominated by emotions and feelings of likes and dislikes in product evaluation compared to information or knowledge that is remembered about the product.

Downloads

Download data is not yet available.

References

Afifah, L., Chan, A., Nirmalasari, H., Ekonomi, F., & Feb, B. (2020). Ekonomi Bisnis Pengaruh Customer Engagement Media Sosial Terhadap Brand Loyalty Indosat Ooredoo The Effects of Customer Engagement Social Media to Brand Loyalty of Indosat Ooredoo PT Indosat Tbk merupakan. 25, 38–52. https://doi.org/10.17977/um042v25i1p38-52

Badan Pusat Statistik Kota Cirebon. (2023, mei 14). Retrieved from Badan Pusat Statistik Kota Cirebon: https://cirebonkota.bps.go.id/id/statistics-table/1/MTUwOCMx/jumlah-penduduk-menurut-kelompok-umur-dan-jenis-kelamin-di-kota-cirebon--2023.html

Bleier, A., Harmeling, C. M., & Palmatier, R. W. (2019). Creating effective online customer experiences. Journal of Marketing, 83(2), 98–119. https://doi.org/10.1177/0022242918809930

Farida, I. (2019). PENGARUH COGNITIVE DAN AFFECTIVE ONLINE SHOPPING EXPERIENCE TERHADAP E-LOYALTY PADA GENERASI MILLENIAL YANG BERBELANJA DI SITUS BELANJA. 12(2), 253–268.

Frianka Anindea, Welan Mauli Angguna, & Astika Ulfah Izzati. (2023). Eksplorasi Perilaku Berbelanja Di Live Streaming Commerce: Peran Reaksi Afektif Dan Kognitif Terhadap Dorongan Berbelanja Impulsif. Jurnal Kompetitif, 12(1), 92–99. https://doi.org/10.52333/kompetitif.v12i1.116

Ii, B. A. B. (2009). No Title. 8–33.

Ishomi, A. R. (2025). The impact of neuromarketing and influencer marketing on the decision process of generation Z consumers on the purchase of halal cosmetics. 9(1), 1019–1033. https://doi.org/10.55214/25768484.v9i1.4306

Jan, N. K. M., Dewi, P., & Mandala, K. (2018). PERAN SIKAP DALAM MEMEDIASI PENGARUH KESADARAN LINGKUNGAN TERHADAP NIAT BELI PRODUK HIJAU L ’ OCCITANE DI.

Lawrence, S., Setianingsih, R. E., & Manajemen, D. (2021). BELI KONSUMEN PRODUK SKINCARE SOMETHINC DI JAKARTA.

Lee, C., & Chen, C. (2021). Impulse Buying Behaviors in Live Streaming Commerce Based on the Stimulus-Organism-Response Framework. 1–17.

Limited, S., Shopee, A., Brand, T., Teens, F., Shopping, O., Shopee, B., Sumber, T. O. P. T. O. P., & Shopee, A. (2023). dengan menciptakan sebuah. 1–31.

Malik, I. A., & Raza, M. A. (n.d.). Social commerce constructs and purchase intention on social commerce sites : investigating the role of affective and cognitive attitudes in managing digital marketing challenges. https://doi.org/10.2478/mmcks-2023-0026.Introduction

Ogilvie, F., Andreani, F., Management, P. B., Manajemen, P. S., Bisnis, F., & Siwalankerto, J. (2022). Pengaruh Social Media Marketing Pada Facebook Terhadap Minat Beli Feel in Taste di Kupang Dengan Kepercayaan Konsumen Sebagai Variabel Mediasi. 10(1).

Putri Nugraha, J., Alfiah, D., Sinulingga, G., Rojiati, U., Saloom, G., Rosmawati, Fathihani, Johannes, R., Kristia, Batin, M., Jati Lestari, W., & Khatimah, HusnilFatima Beribe, M. (2021). Perilaku Perilaku Konsumen Teori.

Rose, S., Clark, M., Samouel, P., & Hair, N. (2012). Online Customer Experience in e-Retailing: An empirical model of Antecedents and Outcomes. Journal of Retailing, 88(2), 308–322. https://doi.org/10.1016/j.jretai.2012.03.001

Shahpasandi, F., Zarei, A., & Nikabadi, M. S. (2020). Consumers ’ Impulse Buying Behavior on Instagram : Examining the Influence of Flow Experiences and Hedonic Browsing on Impulse Buying Consumers ’ Impulse Buying Behavior on Instagram : Examining the Influence of Flow Experiences and Hedonic Browsing on Impulse Buying. Journal of Internet Commerce, 19(4), 437–465. https://doi.org/10.1080/15332861.2020.1816324

Shang, Q., Ma, H., Wang, C., & Gao, L. (2023). Effects of Background Fitting of e-Commerce Live Streaming on Consumers’ Purchase Intentions: A Cognitive-Affective Perspective. In Psychology Research and Behavior Management (Vol. 16, pp. 149–168). https://doi.org/10.2147/PRBM.S393492

Svenningsson, J., Höst, G., Hultén, M., & Hallström, J. (2022). Students’ attitudes toward technology: exploring the relationship among affective, cognitive and behavioral components of the attitude construct. International Journal of Technology and Design Education, 32(3), 1531–1551. https://doi.org/10.1007/s10798-021-09657-7

Syamsurya, S. D., & Ahmad, A. (2023). Analisis Kesadaran Merek Terhadap Niat Beli Produk Sociolla Di Kota Bandar Lampung. 2(2).

Tahun, P. N., Ekonomi, F., Hasanuddin, U., & Pontoh, G. T. (2010). THEORY OF PLANNED BEHAVIOR DAN READINESS FOR CHANGE DALAM MEMPREDIKSI NIAT IMPLEMENTASI PERATURAN.

Terhadap, P. E., Perusahaan, C., Putri, S. R., & Amalia, R. (n.d.). DAMPAKNYA TERHADAP NIAT BELI KONSUMEN PADA SITUS ONLINE SHOPEE . ID. 3(2), 75–84.

Yang, F.-F. (2014). Rahmanita,

Zahrah, N. I., Hudayah Syarifah, & Indriastuti Herning. (2021). Pengaruh Pengalaman Kognitif dan Pengalaman Afektif terhadap Nilai yang Dirasakan dan Niat Beli pada Aplikasi Dulux Visualizer. Jurnal Ilmiah Akuntansi Dan Keuangan, 4(4), 1141–1161

Downloads

Published

14-07-2025

How to Cite

Santoso, S. P., Nadila Tri Natasya, & Siska Ernawati Fatimah. (2025). Cognitive and Affective Factors that Influence the Purchase Intention of Live Consumers. Jurnal Ilmiah Bisnis Dan Ekonomi Asia, 19(2), 250–265. https://doi.org/10.32815/jibeka.v19i2.2369

Issue

Section

Articles

Similar Articles

1 2 3 > >> 

You may also start an advanced similarity search for this article.