STRATEGI PENINGKATAN KINERJA PERUSAHAAN MELALUI PENGELOLAAN SUMBER DAYA MANUSIA DAN KEPUASAN KERJA DAN DAMPAKNYA TERHADAP PRODUKTIVITAS KARYAWAN

Authors

  • Dhany Iskandar Universitas Pancasila

DOI:

https://doi.org/10.32812/jibeka.v12i1.8

Keywords:

Human Resources Management, Job Satisfaction, Employee Productivity, Corporate Performance

Abstract

One of the key issues in a company's success in achieving its vision and mission is the quality of Human Resources (HR). The Objektive of this study is to determine the importance of human resource management strategies and job satisfaction that has an impact the productivity of employees. 1. In this research, we observed the appliedship Human Resources on management of PT Swadharma Sarana Informatika (SSI), PT. Sarana Reswara Abadi (SRA) and PT. Reswara Prima Express (Respex), Based on service target and its operation, 2. In this research, we prepare questionaire for our respondents which will be interviewed and the outcome will be used for the analysis on the achievement in company’s performance is probability the corporate productivity. 3. It can be identified what strategy does the company to achieve its vision and mission. 4. It can be concluded that the quality of human resources need to be improved the target on the company's performance from the point of the current performance.

References

1.Bhatti. K. & Qureshi T. (2007). Impact of employee participation on job satisfaction. Employee Commitment And Employee productivity. International Review of Business Research Papers,Vol. 3(2): 54 – 68.
2.Cascio. W. F. (1986). Managing human resources. New york: McGraw-Hill.
3.Carol Rusaw. 2009. Professionalism under the "Performance-Based Pay" Reform: A Critical Assessment and Alternative Development Model. Public Personnel Management. 38. (Winter 2009): 35-54.
4.Crossman. Alf dan Bassem Abou-Zaki. 2003. Job Satisfaction and Employee Performance of Lebanese Banking Staff. Journal of ManagerialmPsychology. 18(4): 368-376.
5.Dave Ulrich. 1997. Human Resource Champions. How can HR create value and deliver results?. Havard Business School Press: Boston-Massachusetts.
6.Vermeeren, Brenda; Ben Kuipers, and BraniSteijn, 2009. Human Resource Management and Performance of Public Organizations: A Study of HRM. Employee Attitude and Behavior and Public Service Quality of Dutch Municipalities. Paper to be Presented at the EGPA Conference. September 2-5 2009. Saint Julian’s. Malta.
7.Hariandja. M. T. E. & Hardiwati. Y. (2002). Manajemen sumber daya manusia.Grasindo.
8.Huselid. M. A. (1995). The impact of human resource management practices on turnover, productivity, And Corporate Financial performance. Academy of management journal. 38(3). 635-672.
9.Hanaysha. J. (2016). Testing the Effects of Employee Empowerment, Teamwork, and Employee Training on Employee Productivity in Higher Education Sector. International Journal of Learning and Development. 6(1). 164-178
10.Lisa M. Moynihan, Timothy M. Gardner and Patrick M. Wright (2002)Performance HR Practices And Customer Satisfaction : Employee Process Mechanisms
11.Kheng. L. L., Mahamad, O., & Ramayah, T.(2010).The impact of service quality oncustomer loyalty: A study of banks in Penang. Malaysia. International Journal of Marketing Studies. 2(2).
12.Kaplan. Robert S. and David P. Norton. Using the Balanced Scorecard as a Strategic Management System. Harvard Business Review. 1996
13.Moynihan. L. M., Gardner, T. M., & Wright. P. M. (2002). High performance HR practices and customer satisfaction: Employee process mechanisms. CAHRS Working Paper Series. 50.
14.Manzoor. S. R., Ullah, H. Hussain, M., & Ahmad, Z. M. (2011). Effect of teamwork on employee performance. International Journal of Learning and Development. 1(1). 110-126.
15.Musselwhite, C. (2001). Knowledge, pay and performance. Journal of Training and Development, 42(1), 62-70.
16.Musa Hubeis. Mukhamad Najib 2014. Buku Management Strategik. Dalam Pengembangan Daya Saing Organisasi.
17.Henry Simamora, 1999, Manajemen Sumber Daya Manusia Edisi Kedua –Penerbitan STIE YKPN Yogyakarta.
18.Prof.Dr. H. Edy Sutrisno. M.Si. 2014. Buku Managemen Sumber Daya Manusia
19.Peters. C., & Mazdarani, E. (2008). The impact of employee empowerment on Service quality and customer satisfaction in service organizations: A Case Study Of Länsförsäkringar bank AB: The impact of employee empowerment.
20.Swan. J. E., & Bowers. M. R. (1998). Services quality and satisfaction. Journal of services marketing. 12(1). 59-72.
21.Sugiyono. 2010. Metode Penelitian Bisnis: Pendekatan Kuantitatif, Kualitatif, dan R&D. Bandung:Alfabeta.
22.Setyo Hari Wijanto. 2008. Structural Equation Modeling dengan Lisrel 8.8 Konsep dan Tutorial. Graha Ilmu.
23.Sugiono. 2010. Metode Penelitian Kuantitatif Kualitatif dan R&D. Bandung: Penerbit Alfabeta Supriadi. 2010. Hukum Agraria. Jakarta: Sinar Grafika Suwarno.
24.Yogi. 2008. Inovasi di Sektor Publik. Jakarta: STIA LAN Press.
25.Supriyadi E. 2014. SPSS+AMOS. Perangkat lunak statistic Inmedia. Jakarta.
26.Khan et al (2010) The Impacts Of Organizational Commitment on Employee Job Performance – Webtechanalytics.com. 2012. What Is Human Resource Management http://myhrm.wikispaces.coni/. Diunduh pada 15 April 2012.
William. D. R, Swee-Lim, C. and Cesar M. (2005). Job Insecurity Spill over to Key Account Management: Negative Effects on Performance, Effectiveness, Adaptiveness and Esprit De Corps. Journal of Business and Psychology. 19 (4). 483-503.

Downloads

Published

01-02-2018

How to Cite

Iskandar, D. (2018). STRATEGI PENINGKATAN KINERJA PERUSAHAAN MELALUI PENGELOLAAN SUMBER DAYA MANUSIA DAN KEPUASAN KERJA DAN DAMPAKNYA TERHADAP PRODUKTIVITAS KARYAWAN. Jurnal Ilmiah Bisnis Dan Ekonomi Asia, 12(1), 23–31. https://doi.org/10.32812/jibeka.v12i1.8

Similar Articles

<< < 1 2 3 4 5 6 7 8 9 

You may also start an advanced similarity search for this article.